What We Collect and Why We Collect It
When you create an account, we collect the details you submit — name, email address, contact number and the wallet identifier you use to deposit or withdraw, whether that's a DANA account number, an OVO mobile number or a GoPay-linked ID. We also collect session data:
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device type, browser, IP address and the pages you visit inside the lobby. This lets us verify your identity, process payouts to your nominated wallet and flag unusual account activity. We do not collect payment credentials beyond what is needed to confirm a transaction. Cookies track
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your session state so the lobby stays consistent across your mobile and desktop visits — you can adjust cookie preferences in your browser settings at any time. Aggregated, anonymised data may be used to improve platform performance; this data cannot be linked back to your individual
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account. We retain your personal data only for as long as your account is active or as required under applicable law in eligible regions. Where local law in Indonesia requires us to hold records for a defined period, we follow that requirement without extension. If your
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account is closed, personal data is deleted or anonymised within the timeframe our retention schedule sets.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.